Our preference is to work intensively with you, your business and its key people over a six week period. Following an initial consultation our team will complete an audit of your business. We will sit down to eat at your restaurant to see what the public are experiencing: the food, drinks, service, comfort and vibe. We will also run through the entire business and systems from the back of house to the front, including a look at the website, branding and social pages. We will provide comprehensive feedback about our experience, what we learned, and make recommendations on areas of focus.

Each week, we will focus on one area of the business, four determined by us and two chosen by you. We then allocate tasks among our team and meet with you and your managers weekly to touch base and move forward. When somebody in our core team can’t carry out a specific task we will recommend that you engage our trusted suppliers, contractors and software to fill in the gaps.

At the conclusion of the six weeks, we provide a review of what has been achieved and provide you with our recommended plan going forward. We can offer ongoing consultation in areas that need more work, and assist with implementing systems and support that will keep your business running smoothly.

To find out more about this process, or how we can tailor our services to suit your needs, please get in touch and we will send you more details.